Frequently asked questions

1. What type of content do you proofread?
I proofread a wide range of content, including academic papers, business documents, manuscripts, essays, and more. If you have a specific type of document, feel free to reach out to see if I can assist.

2. How do I request a quote?
To request a personalized quote, please fill out the contact form on my website with details about your content, such as word count, type, and deadline. I will review the information and provide a quote tailored to your needs.

3. How do I submit my content for proofreading?
After accepting the quote and securing the booking, you can email your content to me. Please ensure it is in an agreed-upon format, such as Word or PDF.

4. What does the proofreading process involve?
The proofreading process includes checking for grammar, spelling, punctuation, and overall readability. I ensure that your document is clear and consistent and will adjust poorly written English into fluent native English where required. This does not include structural edits or rewriting content. While I do not provide detailed formatting or design services, I will highlight inconsistencies or errors in formatting (e.g., mismatched headings, inconsistent spacing, or alignment issues) for your attention.

5. Will my document remain confidential?
Absolutely. I take confidentiality seriously and will handle your document with care. I don’t share your work with third parties or use it for any purpose other than proofreading. If needed, I’m happy to sign a non-disclosure agreement (NDA).

6. How long will it take to proofread my content?
The turnaround time depends on the length and complexity of your content. I may request a small sample of your work to give you a more accurate timescale. Once I have reviewed the details, I will provide an estimated completion time and keep you informed of any updates.

7. What are the payment terms?
Payment is made via bank transfer or transfer via PayPal. To secure my services, a deposit invoice for 50% of the quoted amount will be issued. The remaining balance is payable upon delivery of the completed, proofread document.

8. Can I request revisions?
Yes, you can request revisions within the scope of the original project. If you have additional changes or new requirements, please let me know, and we can discuss any adjustments needed.

9. What if I need my content proofread urgently?
If you have an urgent request, please specify your deadline when requesting a quote. I do my best to accommodate rush jobs, but additional fees may apply.

10. How will I receive my proofread content?
Once proofreading is complete, I will return your content or document via email. You will receive a tracked changes version allowing you to see all edits and review the final document. A clean copy is available on request.

11. What is the difference between a tracked changes version and a clean copy?
The tracked changes version shows all edits and suggestions made during proofreading, allowing you to review and accept or reject changes. The clean copy is the final version of your document with all corrections applied and is ready for submission or publication.

12. What if I am not satisfied with the proofread?
Your satisfaction is important to me. If you have any concerns or are not satisfied with the work, please contact me, and I will address any issues or make necessary revisions.

13. Do you follow a specific style guide?
Yes, I can follow a specific style guide if you provide one (e.g., APA, MLA, Chicago). If you don’t specify a style, I’ll use a general approach to ensure clarity and consistency in your document.

14. Can you proofread content written in British or American English?
Yes, I can proofread in both British and American English. Please let me know which style you prefer, so I can ensure consistency in spelling, punctuation, and formatting.

15. Do you work with non-native English speakers?
Yes, I specialize in helping non-native English speakers refine their writing to sound fluent and natural. This includes improving grammar, punctuation, and word choice for clarity and readability.

16. Is there a maximum word count or project size?
While I can handle projects of various sizes, longer documents may take additional time to review. Please contact me with details about your project size, and I’ll provide a realistic timeline for completion.

17. Can you proofread documents with technical or specialised language?
Yes, I can proofread content with technical or specialized terms to ensure correct grammar, punctuation, and overall readability. However, I do not fact-check or verify the accuracy of technical information.

18. Do you offer discounts for large projects or repeat clients?
I occasionally offer discounts for large projects or for returning clients. Please contact me to discuss the specifics of your project, and I’ll let you know if any discounts are available.

19. Do you provide feedback on the content’s structure or clarity?
Proofreading focuses on surface-level corrections. While I will refine poorly written English into fluent, natural language, I do not provide detailed feedback on structure or content. For extensive editing, I recommend consulting an editor.

20. Will you format my document as part of proofreading?
I do not offer formatting services; however, as part of the proofreading process, I will flag any noticeable formatting inconsistencies or issues. This ensures you are aware of areas that might need attention, but implementing formatting corrections remains the responsibility of the client.

21. Are there any types of content you won’t proofread?
Yes, I reserve the right to decline projects containing offensive, unlawful, or plagiarised content. If you’re unsure whether your document qualifies, feel free to reach out, and I’ll be happy to discuss it with you.

22. How soon should I book your services?
Booking early is ideal, especially for longer projects or those with tight deadlines. I accept work on a first-come, first-served basis, so please reach out as soon as possible to secure your spot.

23. What if I need help with a different aspect of my writing?
While my primary focus is proofreading, I can provide limited feedback on writing style and clarity. If you require more extensive editing or writing assistance, please inquire, and I can refer you to other professionals who specialise in those areas.

24. What if I don’t see the answer to my question here?
If you can’t find the answer to your question here, please feel free to contact me. I am more than happy to address any additional inquiries or provide further clarification on any aspect of the proofreading process.